> ## Documentation Index
> Fetch the complete documentation index at: https://docs.primal.trade/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Short answers to the common questions.

<AccordionGroup>
  <Accordion title="Is primal. custodial?">
    No. You connect your own wallet and sign every transaction. primal. never holds keys or
    funds and cannot move anything without your signature.
  </Accordion>

  <Accordion title="What does a failed transaction cost me?">
    Nothing beyond the network fee your wallet showed. The platform fee is atomic with the swap.
    A failed transaction pays no fee and is not counted as a trade anywhere in the terminal.
  </Accordion>

  <Accordion title="Why did my transaction fail?">
    Usually slippage (price moved past your tolerance) or congestion (blockhash expired before
    inclusion). See [Confirmations](/trading/confirmations) for the full table and fixes.
  </Accordion>

  <Accordion title="Where do the signals come from?">
    From primal.'s own real-time analysis of market metrics and participant behavior, checked
    against each token's on-chain structure and then tracked against real outcomes. No paid
    placements. A token cannot buy its way into Radar.
  </Accordion>

  <Accordion title="Does a high PrimalScore mean the token will go up?">
    No. It means the evidence is real and the on-chain structure is clean.
    [PrimalScore](/alpha/primalscore) ranks signals. The trade is still a risk you choose.
  </Accordion>

  <Accordion title="Why does a token show &#x22;—&#x22; instead of a price?">
    Its pool is dead or unreadable. There is no live market to price it, and primal. shows a dash
    rather than inventing a number.
  </Accordion>

  <Accordion title="Which wallets and venues are supported?">
    Phantom, Solflare, and other major Solana wallets. Fills route across pump.fun, PumpSwap,
    Raydium, Meteora, and Jupiter. Solana mainnet only.
  </Accordion>

  <Accordion title="Is there an API or a bot?">
    The [@primaldottrade Telegram](https://t.me/primaldottrade) broadcasts free signal invites. A
    public API is not offered today.
  </Accordion>
</AccordionGroup>